Get in Touch With Us
This is the page to use if you want to contact the Bitcoin Casinos editorial team. We review and compare crypto casinos for US readers. We welcome corrections, feedback, questions about how we rank sites, and business enquiries. This page explains what we can help with, what we can't, and how to write a message that gets a useful answer.
Age and responsible gambling: Our content is for adults only. The minimum age is 18 or 21 depending on the casino and your state's rules, so check both. Gambling carries a real risk of losing money, and crypto price swings can add to that risk. If gambling is causing you problems, call the National Problem Gambling Helpline at 1-800-GAMBLER. Offshore crypto casinos may not offer the same player protections or self-exclusion tools as state-regulated operators.
How to reach the editorial team
We have not published a verified email address or contact form on this page. Use whatever contact method appears in the site footer or menu, and check it is on octaplex.io before you send anything. We will never ask you for a private key, a seed phrase, a wallet password or a casino login. Anyone who asks for these in our name is not us.
What you can contact us about
- Corrections: You may have spotted an outdated bonus term, a wrong coin listing or a changed licensing detail. Tell us which page it is on and, if you can, point to the source. We fact-check against the date shown on each page, and casino terms change often.
- Questions about our reviews: We can explain why a casino sits where it does and which criteria we weighed. These include supported coins, payout speed, licensing, game range, bonus conditions and how much identity verification a site asks for.
- Reader feedback: Tell us about a topic you want covered, such as wallet setup, network fees, stablecoin deposits or provably fair games.
- Business and partnership enquiries: We are happy to hear from you. Be aware that we may earn commission from some casino links. Commission does not buy a ranking position, and an enquiry will not change an editorial rating.
- Your own experience with a listed casino: We read these reports, and they can prompt us to re-check a page. We do not publish them as reviews or testimonials, and we can't verify individual claims.
What we can't help with
Being clear here saves you time.
- Account, payout or bonus disputes: We don't run any casino. Contact the operator's own support team. Keep records of your transaction IDs, timestamps and any correspondence.
- Recovering crypto: We can't reverse or trace blockchain transactions. A deposit sent to the wrong address or on the wrong network is usually not recoverable.
- Legal or tax advice: Online gambling law varies by state, and offshore casinos sit in a legal grey area for US players. Gambling winnings and crypto gains may both have tax consequences. Consult a qualified attorney or tax professional about your situation.
- Getting around restrictions: We won't advise on bypassing state geoblocks, using false details or avoiding identity or anti-money-laundering checks. Where we discuss no-KYC play, we describe how sites say they work. It is not a way to hide income or avoid taxes.
How to write a message we can act on
- Name the page or casino you are asking about.
- State your question or correction in a sentence or two.
- Include the source, such as the casino's terms page, and the date you saw it.
- Leave out wallet addresses, passwords, ID documents and any other sensitive data.
We can't promise a reply time or an answer to every message. We read what we receive and prioritize accuracy problems.
Looking for something else?
If you came to compare casinos, the ranked list on our site covers the options we review. If you are comparing sites outside US-focused crypto play, our guide to best non GamStop casinos may also be of interest. Check the age rules and your state's laws before you play anywhere, and only gamble money you can afford to lose.